Back oFfice support

The operational backbone behind high-performing companies.

Growth breaks operations first. Our back office teams handle the repetitive, detail-heavy, and risk-sensitive tasks that quietly keep your business running - so your core teams stay focused on strategy, customers, and revenue.

What we handle:

  • 01
    Data entry, validation & enrichment
  • 02
    Order, account & contract processing
  • 03
    Payment, invoice & reconciliation support
  • 04
    Reporting, data cleanup & operational dashboards
  • 05
    Marketplace & platform operations support
  • 06
    Document management & audit preparation

Impact at a glance

99%
process accuracy with QA layers
Up to 30%
lower operational costs vs internal teams
3x faster
scalability without hiring friction
AI
custom tool development for faster processing
what they said about us
“CoreX team managed to support us every step of the way, even if it meant pivoting strategies and our joint approach on a weekly basis.”
Lara Juja
COO @ SIMPLI SAN
Why Us for BACK OFFICE SUPPORT

Because operations fail quietly — until they don’t.

We design back office teams like production systems: clear inputs, defined outputs, measurable quality, and zero guesswork.
Work with us
Work with us
01
Process driven teams, not generic admins
02
Native and fluent EU language coverage
03
2× faster team launch
04
High accuracy, low attrition delivery model
05
Secure, GDPR-compliant EU operations
06
Custom AI-assisted validation, checks & reporting

Trusted tools & certified standards

We integrate with your tech stack from day one and operate under strict European data, quality, and security frameworks.

Spinoco

Freshdesk

Zendesk

Miro

WhatsApp

ISO 9001:2015 Quality certificate
October 2024
ISO 27001:2013 Information security
October 2024
Payment Card Industry Data Security Standard
2025

Industries we support

SaaS
Energy
Fintech
Healthtech
Edtech
Travel & Mobility
Gaming
E-commerce
services

Explore other services

We recruit, train and manage your customer support teams aligned with your goals, so you can focus on your core business.

Frequently asked questions

What types of businesses is this best for?

High-growth platforms, e-commerce, fintechs, marketplaces, SaaS, mobility, and travel — anywhere operational volume scales faster than headcount.

Can you follow our internal processes and tools?

Yes, we document, adapt, and execute your SOPs inside your systems (CRM, ERP, internal tools).

How do you ensure accuracy?

Through structured workflows, dual-control checks, QA scoring, and exception tracking.

Can this work alongside our customer support team?

Absolutely - most clients run Back Office and Customer Support as one integrated delivery model.

 Is this secure and compliant?

Yes — EU-based HQ, strict access control, GDPR-aligned processes, and audit-ready documentation.