Edtech

Support that helps learners succeed.

From enrollment to completion, we help students stay engaged, supported, and confident. We bring experience from leading education programs — including platforms built on OpenEdX.

How it works

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What we handle:

01
Student onboarding & enrollment assistance
02
Career advisory & program guidance
03
Technical support for LMS platforms (including OpenEdX)
04
Progress tracking, mentor support & cohort engagement
05
Billing, subscription & scholarship processes
06
B2B support for institutional partners

Related case study

Why Us

Why edtech companies choose CoreX

We understand the emotional and motivational side of learning — not just the technical workflows.

Work with us

higher student engagement with proactive support

20%

increase in completion rates through guided assistance

90%+

learner satisfaction in support channels

14+ languages

we've worked in 14 EU languages so far

Trusted tools & certified standards

We integrate with your tech stack from day one and operate under strict European data, quality, and security frameworks.

Spinoco

Freshdesk

Zendesk

Miro

ISO 9001:2015 Quality certificate

October 2024

ISO 27001:2013 Information security

October 2024

Payment Card Industry Data Security Standard

2025

Frequently asked questions

How do you support students throughout their learning journey?

We manage onboarding, learning support, progress tracking, scheduling, and motivation outreach.

Do you have experience with LMS platforms?

Yes, including OpenEdX, Canvas, Moodle, and custom LMS platforms.

Can you offer academic or career guidance?

Yes — our teams provide goal-setting support, program explanations, and job-readiness assistance.

Can you scale during enrollment spikes?

Absolutely, we ramp teams 2–3× quickly during cohort openings or launch periods.

Do you support enterprise learning partners?

Yes, we manage support for schools, universities, and corporate learning partners.

services

Custom-built multilingual teams

We recruit, train and manage your customer support teams aligned with your goals, so you can focus on your core business.

Customer Support

Multilingual customer support teams that feel in-house and deliver fast, high-quality experiences across every channel.

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Back Office Support

Our SME pricing option is tailored to the needs of small to medium-sized businesses, offering custom solutions to fit your specific needs and budget.

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Tech Support

Our enterprise pricing option is perfect for large organizations looking for comprehensive solutions. Our team will work with you to develop a customized plan.

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Sales & SDR Teams

Outbound and inbound SDRs that build pipelines, book meetings, and support revenue teams across Europe.

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Compliance (KYC, AML, MiCA)

Our enterprise pricing option is perfect for large organizations looking for comprehensive solutions. Our team will work with you to develop a customized plan.

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