travel & Mobility

Helping mobility platforms move faster, smoother, and safer.

We support customers and operational partners across digital and physical journeys — from booking and onboarding to live issue resolution.

What we handle:

  • 01
    Support for car rental, car sharing, and ride sharing platforms
  • 02
    Last-mile operations & courier support
  • 03
    Software + hardware troubleshooting for digital parking systems
  • 04
    Payment, billing & subscription workflows
  • 05
    Location, access & verification issues

  • 06
    Refunds, adjustments & dispute resolution
Why Us

Why mobility companies choose CoreX

Multilingual teams who can keep up with the speed and complexity of real-time mobility operations.
Work with us
Work with us
50%
faster resolution for real-time operational issues
20%
cost savings compared to DACH internal teams
95%+
accuracy in hardware/software troubleshooting
14+
Multilingual coverage in 14+ languages

Trusted tools & certified standards

We integrate with your tech stack from day one and operate under strict European data, quality, and security frameworks.

Spinoco

Freshdesk

Zendesk

Miro

WhatsApp

ISO 9001:2015 Quality certificate
October 2024
ISO 27001:2013 Information security
October 2024
Payment Card Industry Data Security Standard
2025

Frequently asked questions

Can you support real-time operations?

Yes — we provide fast-response teams for mobility operations including ride-sharing, car-sharing, rentals, and last-mile logistics.

Do you handle hardware support for digital parking platforms?

We troubleshoot app + hardware integrations, sensors, access issues, and user device problems.

Can you manage disputes, refunds, and billing?

Yes, including payment corrections, refund eligibility, damage claims, and verification tasks.

Do you have multilingual agents for cross-border mobility apps?

Yes - German, English, French, Italian, Spanish, and more.

How fast can you scale during seasonal peaks?

We can double the team size in as little as 2–3 weeks.

services

Custom-built multilingual teams

We recruit, train and manage your customer support teams aligned with your goals, so you can focus on your core business.

Industries we support

SaaS
Energy
Fintech
Healthtech
Edtech
Travel & Mobility
Gaming
E-commerce