We're not built for everyone – and that's by design.

If you're looking for a 500-seat call center solution to handle scripted volume, that's not us.

Our teams work best with brands that value smart people, tight feedback loops, and customized approach.

Let's talk

who we are

We started as support agents

We're a team of CX professionals who spent years inside large BPOs, seeing firsthand where they fall short for fast-moving startups and scaleups.

This is why we built CoreX: an outsourcing partner with seasoned customer service talent and in-house tech capabilities, ready to adapt, innovate, and scale with you – so your customer experience grows at the speed of your business.

Tap into the nearshore multilingual CX talent

We source talent from Croatia, Serbia, Bosnia and Herzegovina, and the broader Balkans region – known for strong language abilities, service-industry backgrounds, and cultural ties with many countries across Europe.

The result: nearshore customer support that delivers lower costs, high quality, and zero cultural friction.

no surprises

Transparency you can count on

We are fully transparent about our pricing model and how we operate – no surprises or hidden costs. It's predictable, easy to budget, and consistently more competitive than building a CX team in-house.

Supported people. Strong teams.

what we bring

Teams that stay, results that last

Every step of our employee journey is intentional: people are supported, recognized, and given clear paths forward. With competitive salaries, good project-candidate fits and experienced leadership, we enable our talents to thrive and our clients to benefit from stable, high-performing teams.

85%

Employee retention

95%

Client satisfaction

+68

eNPS

4.8