
Fintech
Compliance-ready support for modern fintech products
Fintech companies operate under constant regulatory pressure — without the luxury of slowing down. Our teams support fintechs with secure, compliant, and scalable workflows that protect users, satisfy regulators, and keep onboarding and transactions frictionless.

What we handle:
- 01KYC & identity verification (L1)
- 02AML monitoring & suspicious activity triage
- 03MiCA-aligned onboarding for crypto & digital assets
- 04Account & access support (passwords, credentials, verification issues)
- 05Transaction inquiries & payment troubleshooting
- 06Chargebacks, disputes & fraud coordination
- 07Multilingual first-line customer support
95%+
KYC
20–30%
cost savings compared to DACH internal teams
100%
GDPR, AMLD & MiCA-aligned workflows
Up to 40%
lower operational cost vs in-house compliance staffing
Trusted tools & certified standards
We integrate with your tech stack from day one and operate under strict European data, quality, and security frameworks.


Freshdesk

Zendesk

Miro


ISO 9001:2015 Quality certificate
October 2024

ISO 27001:2013 Information security
October 2024

Payment Card Industry Data Security Standard
2025
Frequently asked questions
services
Custom-built multilingual teams
We recruit, train and manage your customer support teams aligned with your goals, so you can focus on your core business.
Industries we support
SaaS
Energy
Fintech
Healthtech
Edtech
Travel & Mobility
Gaming
E-commerce


