Nearshore outsourcing solutions from Europe, for Europe
We recruit, train and manage your customer support teams aligned with your goals, so you can focus on your core business
What we solve for our clients
01
Scaling
Access experienced, multi-market CS talent with low attrition and quick speed to proficiency.
02
Cost
Enjoy a competitive, transparent, and predictable cost structure.
03
Operational ownership
Receive support beyond just hiring. Our in-house Recruitment, Workforce Management, Training, and IT Support experts are here to ensure the smooth management of your tailored customer support team.
German-based camper rental platform
- Customer Support
- B2B Partner Support
- 2nd level support (chargebacks, damages, claims, tech support)
- Accounting
German-based B2B Healthtech Software
- Onboarding clients and training their employees
- B2B Client support
- Data validation & entry
Delivering meaningful customer interactions
Multilingual Customer Support
Partner Onboarding Support
Compliance Support
Data Mananagement
Knowledge Management and Learning Design
Explore the nearshore recruitment pool
Headquartered in Croatia, our talent pool offers the best of both worlds – highly skilled specialists who understand your customer’s language and culture all while lowering your operational costs.
Tech efficiency that outlasts trends
The best technologies are the ones that drive business growth in line with your goals. Whether you’re looking to optimize current tools or custom-build new products, we offer the option to tailor the right tech solution alongside our partner IT agency CoreLine.
LLMs for Customer Support
Design & Software Development Projects
Customer care starts with employee care
This is why we aspire to be the best-in-class employer that attracts best-in-class talent.
German + English Career Consultant
Remote │ Zagreb, Croatia
German + English Customer Care Specialist
Remote │ Zagreb, Croatia