Nearshore outsourcing solutions from Europe, for Europe

We recruit, train and manage your customer support teams aligned with your goals, so you can focus on your core business

What we solve for our clients

01

Scaling

Access experienced, multi-market CS talent with low attrition and quick speed to proficiency.

02

Cost

Enjoy a competitive, transparent, and predictable cost structure.

03

Operational ownership

Receive support beyond just hiring. Our in-house Recruitment, Workforce Management, Training, and IT Support experts are here to ensure the smooth management of your tailored customer support team.

German-based camper rental platform

  • Customer Support
  • B2B Partner Support
  • 2nd level support (chargebacks, damages, claims, tech support)
  • Accounting

German-based B2B Healthtech Software

  • Onboarding clients and training their employees
  • B2B Client support
  • Data validation & entry

Liechtenstein FinTech Platform

  • Customer Support
  • KYC

Delivering meaningful customer interactions

Multilingual Customer Support

Partner Onboarding Support

Compliance Support

Data Mananagement

Knowledge Management and Learning Design

Explore the nearshore recruitment pool

Headquartered in Croatia, our talent pool offers the best of both worlds – highly skilled specialists who understand your customer’s language and culture all while lowering your operational costs.

Tech efficiency that outlasts trends

The best technologies are the ones that drive business growth in line with your goals. Whether you’re looking to optimize current tools or custom-build new products, we offer the option to tailor the right tech solution alongside our partner IT agency CoreLine.

Agent Dashboard

LLMs for Customer Support

No Capp Integration

Design & Software Development Projects

Customer care starts with employee care

This is why we aspire to be the best-in-class employer that attracts best-in-class talent.

German + English Career Consultant

Remote │ Zagreb, Croatia

German + English Customer Care Specialist

Remote │ Zagreb, Croatia

Interested in working with us? Let’s connect.

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