Agile, secure, compliant customer support & back‑office solutions for fintech innovators
Corex delivers high‑energy, multilingual teams that blend human empathy with smart automations and privacy‑safe AI tools—no external LLMs required—to keep your customers onboarded, verified and delighted 24/7.
Our FinTech Service Stack
Customer Support & Onboarding
Account creation, document upload guidance, 2FA & password reset
In‑app “white‑glove” screen‑share sessions for VIP clients
Tier 1 multilingual chat, email & voice
Compliance, KYC & Risk
L1–L3 KYC / KYB checks, sanctions & PEP screening
KYT transaction monitoring & SAR/STR drafting
Chargeback & dispute management
Fraud pattern detection with rule‑based & ML alerts
Back‑Office & Growth
Ledger & wallet reconciliation
Payment gateway testing & QA
Customer education webinars & knowledge‑base authoring
Upsell & retention campaigns triggered by usage signals
Official partners for supercharging your KYC
Value We Deliver
01
Speed & Agility
Go live in < 4 weeks, scale from 5 to 50 agents as you grow.
02
Regulatory Peace of Mind
99% KYC accuracy, GDPR‑first data handling, ISO‑27001 hosting
03
Cost Transparency
Simple per‑interaction pricing, no hidden tech fees.
04
AI Inside
We layer chatbots, live‑translation and predictive QA to cut handle times by up to 30 %.
You get a partner that’s big enough to provide 24/7 resilience yet small enough to care. Every account has a dedicated success lead, daily insight reports, and direct access to your frontline team.
Ready to accelerate?
Let’s design a support & compliance engine that moves at fintech speed.