Join CoreX
CoreX delivers outsourced digital services and cutting-edge customer experience solutions to growing tech companies, assisting them in representing, safeguarding, and expanding their brands.
At CoreX, the people are at the Core of what we do. We support your growth so you can support our clients.
What we offer
Above market level salaries
Structured and well-organized onboarding
Work from the comfort of your home
Support and development: we will ensure you have the right training, tools and development plan to grow and improve your skills
Equipment: we are sending you a full equipment package to have a seamless start
Open positions
Your mission: Lead aspiring students to their perfect career by helping them choose the right course at an online career-training school. Collect the basic information, consult them on the potential career paths and guide them all the way to an offer!
What you will be working on:
- Taking on qualified leads and collecting more information about them
- Create an offer that will match their desired career path to the perfect course
- Lead the customer all the way to the enrolment on the course
Technical Skills:
- Fluent in German, both written and spoken (level C1-C2)
- Fluent in English, both written and spoken (level C1-C2)
- Desirable: Experience in sales and admissions, preferably in education or vocational training
- Experience working with students and Bildungsgutschein is a plus
- Proficient in Windows OS, Microsoft Office, and Google applications
Soft Skills:
- Strong problem-solving and critical-thinking skills
- Strong sales skills with a genuine approach to the customer
- Excellent communication skills
- Empathic with a customer-centric approach
- Open to feedback and eager to learn
- Resilient, calm, and professional in challenging situations
Your mission: provide exceptional customer experience. You will deliver world-class service to customers accurately, efficiently, with empathy.
What you will be working on:
- Addressing customer inquiries and resolving issues efficiently.
- Providing accurate responses through phone, email, and live chat.
- Escalating unresolved issues to the appropriate teams.
- Documenting all customer interactions according to standard procedures.
- Ensuring professional handling of all contacts based on client quality guidelines.
- Adhering to protocols, KPIs, and company policies.
Technical Skills:
- Fluent in German, both written and spoken (level C1-C2)
- Proficient in English, both written and spoken (level B1+)
- Proficient in Windows OS, Microsoft Office, and Google applications.
Soft Skills:
- Strong problem-solving and critical-thinking skills.
- Excellent communication skills.
- Empathic with a customer-centric approach.
- Open to feedback and eager to learn.
- Resilient, calm, and professional in challenging situations.
We are a young and growing team, always looking to expand our team. In case you don’t see a position that fits you, just send us an open application and we’ll reach out if we find something for you!